Return Policy :
https://www.maverics.in aims to keep the customers satisfied, hence we have a “no questions asked” 02-07 days return policy for all other items. If the product delivered is not as per your specification or there is a defect in the product, then notify us at the time of delivery or within 7 days from the date of delivery, and we will provide you a confirmation number to ship the defective or incorrectly ordered item back to us. Once received at our office we will issue a brand new replacement to you at no extra cost within 15 working days, or if the product is not available with us then we will refund the entire amount. https://www.maverics.in reserves the right to reject any return or exchange request if the product looks used and its original packing is found to be tampered. Wereserve the right to pay you back only in case there are no stocks left of the item returned. This decision is solely at the discretion of https://www.maverics.in .The Return Policy will be applicable in the following mentioned conditions:
- Incorrect color&size
- Wrong quantity
- Damaged product
- Defective products
- Empty parcel
- Missing products
- Incorrect brand
- Incorrect price
- Product different from the product description
- Exchange is applicable with same/ordered item only
We have 15 days standard return guarantee for the convenience of customers. It may vary in case of some products which should be noted before confirming your product order.
You should contact Customer service on our Toll Free 18002706768& mail: email@example.com and register your complaint by providing following details-
Date & Amount
Nature of Complaint
Our Customer service will register your complaint number as reference.
Return Policy is not applicable if the product delivered is
- Returned without original accessories and packaging
- Product is used, altered, or worn
- Serial number is tampered
- Physical damage to the product or box
- Product delivered is in right condition and on time
- Damages due to neglect, improper usage or application will not be covered under our Returns Policy.
The return shipping charges need to be borne by the customer.
We take all the necessary and important steps to ensure the best and satisfactory experience keeping into consideration the interest of company and compliance to the applicable legal laws and acts. The Return Policy will be applicable in the Incorrect color, Incorrect size, Wrong quantity, Damaged product, Defective products, Empty parcel, Missing products, Incorrect brand, Incorrect price, Product different from the product description (send us a picture of products by mail) has 15 days standard return guarantee for the convenience of customers. It may vary in case of some products which should be noted before confirming your product order
The money will be refunded the way the payment was made. If the payment was by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account. If the payment mode was Cheque, DD or COD, we will send you a cheque (not a DD). Cheques will be sent only to the billing address of the customer
- If the payment was made by Credit/Debit Card or Net-Banking, we can either issue Store Credit or reverse the amount back into the account used for making the payment. This Store Credit can be utilized on a future purchase on the website and will have 6 months validity.
- If the payment was made by Cash on Delivery, we can either provide a Bank Transfer/ refund cheque or even can issue Store Credit into your Account. This Store Credit can be utilized on a future purchase on the website and will have 6 months validity.
- If Store Credit was used to make a purchase, refund will only be issued as Credit Point. These can be utilized for future purchases on the website.
- Shipping costs are non refundable.
The refund process
- Typically the refunds are initiated within 10-15 days of receipt of goods and will be processed depending on the mode of payment chosen by you. The expected timelines are mentioned below:
- For Debit Card and Credit Card transfers, the time taken for refund depends finally on the bank.
- 3. In case of Cheque refund, cheque will be dispatched in 07 working days, and will take about 7-10 working days to be delivered depending upon the delivery location.
We update our customers through emails at every step of the returns process, so please check for the last update from us in your email. If the last update states that the refund has already been initiated please wait for the refund process to complete. Depending on the mode of refund, the time taken for the refund to reflect in your account can vary. If you haven’t received any update from us, please write to us or give us a call.
In case of unavailability of size, we will give you store credit, which you can use for any further purchase on the website. We cannot guarantee if the same products will be available.